Strategic Partnership with Local Agent
In 2024, we delivered 565 units of construction machinery (total sales: CNY 169 million) through local agents, providing systematic support for mining infrastructure with "equipment + service + localization" solutions.
Localized Service Ecosystem
● 98% fault response rate through 24/7 technical team
● Proactive maintenance with full-vehicle diagnostics on-site
Innovative Collaboration
● Co-developed mining-specific attachments (e.g., heavy-duty buckets)
● Shared R&D Center for
Client-Centric Value
● Digital system to monitor 95% customer satisfaction
● 40% year-on-year increase in the number of end-customer thank-you letters (2024 vs 2023)
Key Achievements
2024 Milestones
62% YoY growth in shipments
7,200 trouble-free hours per unit (28% higher than industry average)
2025 Roadmap
Expand Full-Suite Solutions
Increased share of customized equipment for mining scenarios to 35%+（2025 Target）
Launch Smart Maintenance Hub by 2025 Q3
Strengthen Local Operations
Regional parts inventory expansion of 200%, response time ≤ 4 hours
100% agent technicians certified by 2025
